Bill negotiation FAQ

Yes. For Quick Savings, call us at (440) 762-1012 and a real person will start on your bill with you. You can also send your bill online and follow every step in your account. Either way: no savings, no fee.

When you send a bill, we show an estimated monthly savings range based on the amount and the type of bill. It's an estimate only. Your actual savings are confirmed after our team reviews your bill and negotiates with your provider, and you see the confirmed new rate and term before any fee is due.

You send us a recent copy of your bill. We review it, contact your provider on your behalf and negotiate a lower rate. When we secure savings, we show you exactly what changed, and only then is our one-time fee due.

Our goal is to lower your price while keeping the service you rely on. If a better deal requires a plan change, we explain it clearly first.

It varies by provider and by bill. Some reviews move quickly, while others take longer because of how a provider handles requests. We keep you updated along the way, and you can check the status of each bill in your account.

No, that's our job. In some cases a provider may need to confirm with you directly that we can discuss your account. If that happens, we'll tell you exactly what to expect.

A recent copy of your bill with every page, the name on the account and a way to reach you. Some providers also require an account PIN or security code before they'll discuss an account, and we'll ask for it only if yours does. See how it works for the full process.

No. We never cancel a service without asking you first. Our job is to lower what you pay, not to end the service you count on.

When the term ends, your provider may move you to a different price. You're welcome to send us the bill again, and we'll take another look. The same rule applies: no savings, no fee.

We only charge 25% of what we save you. No savings, no fee. If we lower your bill, our fee is a one-time 25% of the total savings over the term of your new rate, and you keep the other 75%. For example, if we save you $40 a month on a 24-month rate, that's $960 in total savings. Our one-time fee is $240 and you keep $720.

No. You can create an account and send us a bill without entering any payment details. A fee is due only after we've actually lowered your bill, and no payment is ever collected on this website.

The term is how long your new, lower rate lasts. Depending on the deal we secure with your provider, it's usually 12, 24 or 36 months. Your one-time fee is based on the savings over that term, and we tell you the term before you pay anything.

You pay nothing. No savings means no fee, ever.

Only after your savings are confirmed. Once your provider applies the new rate, our team contacts you to arrange your one-time fee of 25% of the total savings. Your customer portal shows what changed, the term and the fee amount. No payment is collected on this website.

No. It's a one-time fee of 25% of your total savings over the term, not a monthly charge or subscription. See pricing for a full example.

If you think a fee was charged in error or your savings didn't apply as expected, contact us and we'll look into it. Our Fee & Refund Policy explains how refunds work.

Each bill we lower is calculated on its own: 25% of the total savings on that bill over its term. Bills we can't lower cost you nothing. Try the savings calculator to estimate a few bills at once.

Internet, cable and satellite TV, cell phone, home phone, home security, satellite radio and pest control. If you have another recurring bill, choose Other and send it to us. See all the bills we negotiate.

Choose Other and type your provider's name. We work with providers across the United States.

Yes. You can send us as many recurring bills as you like, such as internet, phone and TV, and we'll review each one. You only pay for the bills we actually lower.

We work with major internet, TV, wireless, home phone, home security, satellite radio and pest control providers across the United States. Browse our providers list, or choose Other if yours isn't there.

No. Bill Less America is an independent company. We are not affiliated with, endorsed by, or sponsored by any service provider. We work for you. Provider names on this site only show which bills we can help with.

Yes, ask us about business accounts. Contact us, tell us which bills your business pays, and we'll take a look.

We only ask for what we need to negotiate your bill, and we use it only for that purpose. You can ask us to delete your information at any time. See our Privacy Policy for details.

We don't sell your personal information. We share your account details with your provider only to negotiate your bill on your behalf. Our Privacy Policy explains how your information is handled.

Yes. Contact us and ask us to delete your information, and we'll take care of it as described in our Privacy Policy.

Only if you opt in. If you do, we can send you text updates about your bills, and you can opt out at any time. Message and data rates may apply. See our SMS Terms for details.

We use your bill only to review and negotiate it. Our security page explains how we handle your information.