Cookie Policy

About this policy

This policy is part of our Privacy Policy. We keep our use of cookies to a minimum: we use them to make our website work and to remember your choices, not to track you across other websites or show you ads.

What cookies are

Cookies are small text files that a website stores on your device when you visit. They let the site recognize your device, keep you signed in and remember your settings.

Session cookies are deleted when you close your browser. Persistent cookies stay on your device until they expire or you delete them. First-party cookies are set by the website you are visiting, and third-party cookies are set by other companies.

Similar technologies, such as your browser's local storage, work in much the same way. In this policy, "cookies" includes all of them.

The cookies we use

Essential cookies

These are needed for our website and customer portal to work. They keep you signed in, help keep your session secure, balance traffic to our servers and protect our forms against misuse. Because the site cannot work properly without them, they do not require consent, and they cannot be switched off in our banner.

Preference cookie

We store your cookie banner choice on your device, in a cookie or in local storage, so we do not ask you again on every visit. It contains only your choice, not information that identifies you.

Analytics cookies

We do not currently use analytics cookies. If we add them in the future, we will set them only after you consent through our banner, and we will update this policy to describe what they collect and who provides them.

Advertising cookies

We do not use advertising, retargeting or cross-site tracking cookies, and we do not allow other companies to place them on our website.

Our cookie banner and your choice

When you first visit our website, a banner explains how we use cookies and lets you accept or decline any cookies that are not essential. Essential cookies stay on because the site needs them.

Changing your choice. You can change your mind at any time. Select Cookie settings at the bottom of any page to reopen the banner. You can also clear the cookies and site data for our website in your browser, and the banner will appear again on your next visit.

Global Privacy Control and Do Not Track

We honor Global Privacy Control signals sent by your browser as a request to opt out of the sale or sharing of personal information and targeted advertising, as described in our Privacy Policy. Because we do not use advertising cookies, the signal does not change how our website works for you. There is no single standard for Do Not Track signals, so we do not respond to them.

Controlling cookies in your browser

Most browsers let you view, block and delete cookies. You will usually find these options in the privacy or security settings of your browser. Depending on your browser, you can:

• See which cookies are stored and delete some or all of them

• Block cookies from specific websites or from all websites

• Block third-party cookies while allowing cookies from the site you are visiting

• Clear cookies automatically each time you close the browser

• Use a private or incognito window, which deletes its cookies when you close it

Your browser's help pages explain how to use these settings. Settings on a phone or tablet are often separate from those on a computer, so you may need to update each device and browser you use. If you block essential cookies, you may not be able to sign in to the customer portal or submit a bill.

Changes to this policy

If we change the cookies we use, we will update this policy and the date at the top of this page. If a change requires your consent, such as adding analytics cookies, we will ask for it through our banner before the change applies to you.

Contact us

Questions about cookies or your privacy? Contact us:

• Email: info@billlessamerica.com

• Phone: (440) 762-1012

• Hours: Monday to Friday, 9:00 AM to 9:00 PM Central Time

You can also reach us through our Contact page.